Filtered by vendor Otrs
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Total
151 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2017-16854 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 4.0 MEDIUM | 6.5 MEDIUM |
| In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets. | |||||
| CVE-2017-16921 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 9.0 HIGH | 8.8 HIGH |
| In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. | |||||
| CVE-2017-14635 | 1 Otrs | 1 Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. | |||||
| CVE-2017-15864 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 4.0 MEDIUM | 8.8 HIGH |
| In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password. | |||||
| CVE-2017-9299 | 1 Otrs | 1 Otrs | 2025-04-20 | 4.3 MEDIUM | 6.1 MEDIUM |
| Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. | |||||
| CVE-2017-9324 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end. | |||||
| CVE-2016-9139 | 1 Otrs | 1 Otrs | 2025-04-20 | 4.3 MEDIUM | 6.1 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. | |||||
| CVE-2017-17476 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.8 MEDIUM | 8.8 HIGH |
| Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. | |||||
| CVE-2017-16664 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation. | |||||
| CVE-2014-9324 | 1 Otrs | 1 Otrs Help Desk | 2025-04-12 | 6.0 MEDIUM | N/A |
| The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors. | |||||
| CVE-2014-2554 | 2 Opensuse, Otrs | 2 Opensuse, Otrs | 2025-04-12 | 4.3 MEDIUM | N/A |
| OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. | |||||
| CVE-2016-5843 | 1 Otrs | 1 Faq | 2025-04-12 | 9.0 HIGH | 9.4 CRITICAL |
| Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters. | |||||
| CVE-2014-2553 | 1 Otrs | 1 Otrs | 2025-04-12 | 3.5 LOW | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. | |||||
| CVE-2014-1695 | 1 Otrs | 1 Otrs | 2025-04-12 | 4.3 MEDIUM | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. | |||||
| CVE-2014-1694 | 1 Otrs | 1 Otrs | 2025-04-11 | 6.8 MEDIUM | N/A |
| Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets. | |||||
| CVE-2010-4759 | 1 Otrs | 1 Otrs | 2025-04-11 | 4.0 MEDIUM | N/A |
| Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search. | |||||
| CVE-2009-5057 | 1 Otrs | 1 Otrs | 2025-04-11 | 5.0 MEDIUM | N/A |
| The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. | |||||
| CVE-2008-7283 | 1 Otrs | 1 Otrs | 2025-04-11 | 6.0 MEDIUM | N/A |
| Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions. | |||||
| CVE-2010-4758 | 1 Otrs | 1 Otrs | 2025-04-11 | 1.9 LOW | N/A |
| installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen. | |||||
| CVE-2012-4751 | 1 Otrs | 1 Otrs | 2025-04-11 | 4.3 MEDIUM | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. | |||||