CVE-2026-48189

An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
References
Configurations

Configuration 1 (hide)

OR cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

15 Jun 2026, 12:45

Type Values Removed Values Added
References () https://otrs.com/release-notes/otrs-security-advisory-2026-03/ - () https://otrs.com/release-notes/otrs-security-advisory-2026-03/ - Vendor Advisory
CPE cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
First Time Otrs
Otrs otrs

01 Jun 2026, 04:16

Type Values Removed Values Added
New CVE

Information

Published : 2026-06-01 04:16

Updated : 2026-06-15 12:45


NVD link : CVE-2026-48189

Mitre link : CVE-2026-48189

CVE.ORG link : CVE-2026-48189


JSON object : View

Products Affected

otrs

  • otrs
CWE
CWE-200

Exposure of Sensitive Information to an Unauthorized Actor