CVE-2023-5421

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

CVSS v3 3.5 LOW

3.5^/10

CVSS v3 : LOW

Vector :

Exploitability : 0.9 / Impact : 2.5

Attack Vector ADJACENT_NETWORK

Attack Complexity LOW

Privileges Required HIGH

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://otrs.com/release-notes/otrs-security-advisory-2023-09/	Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-09/	Vendor Advisory

Configurations

Configuration 1 (hide)

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

History

21 Nov 2024, 08:41

Type	Values Removed	Values Added
References	~~() https://otrs.com/release-notes/otrs-security-advisory-2023-09/ - Vendor Advisory~~	() https://otrs.com/release-notes/otrs-security-advisory-2023-09/ - Vendor Advisory
CVSS	v2 : ~~unknown~~ v3 : ~~5.5~~	v2 : unknown v3 : 3.5

19 Oct 2023, 20:19

Type	Values Removed	Values Added
References	~~(MISC) https://otrs.com/release-notes/otrs-security-advisory-2023-09/ -~~	(MISC) https://otrs.com/release-notes/otrs-security-advisory-2023-09/ - Vendor Advisory
CVSS	v2 : ~~unknown~~ v3 : ~~unknown~~	v2 : unknown v3 : 5.5
CPE		cpe:2.3:a:otrs:otrs:::::::: cpe:2.3:a:otrs:otrs:::::community:::*
CWE		CWE-79
First Time		Otrs otrs Otrs

16 Oct 2023, 09:15

Type	Values Removed	Values Added
New CVE

Information

Published : 2023-10-16 09:15

Updated : 2024-11-21 08:41

NVD link : CVE-2023-5421

Mitre link : CVE-2023-5421

CVE.ORG link : CVE-2023-5421

JSON object : View

Products Affected

otrs

otrs

CWE

CWE-20

Improper Input Validation

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

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