CVE-2025-13534

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.
Configurations

Configuration 1 (hide)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

History

04 Dec 2025, 18:04

Type Values Removed Values Added
CPE cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
First Time Elula
Elula wsdesk
References () https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.2/includes/class-crm-ajax-functions-two.php#L9 - () https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.2/includes/class-crm-ajax-functions-two.php#L9 - Product
References () https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L9 - () https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L9 - Product
References () https://plugins.trac.wordpress.org/browser/stm-gallery/trunk/stmgallery_v.0.9.php#L121 - () https://plugins.trac.wordpress.org/browser/stm-gallery/trunk/stmgallery_v.0.9.php#L121 - Broken Link
References () https://www.wordfence.com/threat-intel/vulnerabilities/id/3541794b-7c8a-42f8-9688-7f3dbbb08e58?source=cve - () https://www.wordfence.com/threat-intel/vulnerabilities/id/3541794b-7c8a-42f8-9688-7f3dbbb08e58?source=cve - Product, Third Party Advisory

02 Dec 2025, 09:15

Type Values Removed Values Added
New CVE

Information

Published : 2025-12-02 09:15

Updated : 2025-12-04 18:04


NVD link : CVE-2025-13534

Mitre link : CVE-2025-13534

CVE.ORG link : CVE-2025-13534


JSON object : View

Products Affected

elula

  • wsdesk
CWE
CWE-269

Improper Privilege Management