An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
References
| Link | Resource |
|---|---|
| https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ | Exploit Third Party Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 | Release Notes Vendor Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update | Release Notes Vendor Advisory |
| https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ | Exploit Third Party Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 | Release Notes Vendor Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update | Release Notes Vendor Advisory |
Configurations
History
21 Nov 2024, 04:57
| Type | Values Removed | Values Added |
|---|---|---|
| References | () https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ - Exploit, Third Party Advisory | |
| References | () https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 - Release Notes, Vendor Advisory | |
| References | () https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update - Release Notes, Vendor Advisory |
Information
Published : 2020-04-01 21:15
Updated : 2024-11-21 04:57
NVD link : CVE-2020-11466
Mitre link : CVE-2020-11466
CVE.ORG link : CVE-2020-11466
JSON object : View
Products Affected
deskpro
- deskpro
CWE
CWE-269
Improper Privilege Management