FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.
References
Configurations
No configuration.
History
02 Jun 2026, 03:16
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29 May 2026, 20:16
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Information
Published : 2026-05-29 20:16
Updated : 2026-06-02 03:16
NVD link : CVE-2026-47123
Mitre link : CVE-2026-47123
CVE.ORG link : CVE-2026-47123
JSON object : View
Products Affected
No product.
