CVE-2026-40570

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

CVSS

No CVSS.

References

Link	Resource
https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822

Configurations

No configuration.

History

21 Apr 2026, 20:16

Type	Values Removed	Values Added
References	~~() https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822 -~~	() https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822 -

21 Apr 2026, 17:16

Type	Values Removed	Values Added
New CVE

Information

Published : 2026-04-21 17:16

Updated : 2026-04-22 21:10

NVD link : CVE-2026-40570

Mitre link : CVE-2026-40570

CVE.ORG link : CVE-2026-40570

JSON object : View

Products Affected

No product.

CWE

CWE-639

Authorization Bypass Through User-Controlled Key

CWE-862

Missing Authorization

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