CVE-2025-2495

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

CVSS v3 5.4 MEDIUM

5.4^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.3 / Impact : 2.7

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope CHANGED

References

Link	Resource
https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center	Third Party Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*

History

21 Oct 2025, 14:48

Type	Values Removed	Values Added
First Time		Sytel softdial Contact Center Sytel
CPE		cpe:2.3:a:sytel:softdial_contact_center:-:::::::*
References	~~() https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center -~~	() https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center - Third Party Advisory
Summary		(es) Cross-Site Scripting (XSS) almacenado en Softdial Contact Center de Sytel Ltd. Esta vulnerabilidad permite a un atacante cargar archivos XML al servidor con código JavaScript inyectado mediante el recurso '/softdial/scheduler/save.php'. El código inyectado se ejecutará al cargar el archivo mediante el recurso '/softdial/scheduler/load.php' y puede redirigir a la víctima a sitios maliciosos o robar su información de inicio de sesión para suplantar su identidad.
CVSS	v2 : ~~unknown~~ v3 : ~~unknown~~	v2 : unknown v3 : 5.4

18 Mar 2025, 12:15

Type	Values Removed	Values Added
New CVE

Information

Published : 2025-03-18 12:15

Updated : 2025-10-21 14:48

NVD link : CVE-2025-2495

Mitre link : CVE-2025-2495

CVE.ORG link : CVE-2025-2495

JSON object : View

Products Affected

sytel

softdial_contact_center

CWE

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

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