CVE-2024-57726

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Configurations

Configuration 1 (hide)

cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

History

24 Apr 2026, 19:26

Type Values Removed Values Added
References () https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726 - () https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726 - US Government Resource
References () https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ - () https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ - Technical Description
References () https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce - () https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce - Third Party Advisory

24 Apr 2026, 18:16

Type Values Removed Values Added
References
  • () https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726 -
  • () https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ -
  • () https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce -

31 Jan 2025, 21:15

Type Values Removed Values Added
CWE CWE-862

22 Jan 2025, 16:25

Type Values Removed Values Added
CVSS v2 : unknown
v3 : 8.8
v2 : unknown
v3 : 9.9

16 Jan 2025, 21:22

Type Values Removed Values Added
References () https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier - () https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier - Release Notes
References () https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ - () https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ - Third Party Advisory
Summary
  • (es) El software de soporte remoto SimpleHelp v5.5.7 y versiones anteriores tiene una vulnerabilidad que permite a los técnicos con pocos privilegios crear claves API con permisos excesivos. Estas claves API se pueden usar para escalar privilegios al rol de administrador del servidor.
CWE NVD-CWE-noinfo
CPE cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
CVSS v2 : unknown
v3 : unknown
v2 : unknown
v3 : 8.8
First Time Simple-help
Simple-help simplehelp

15 Jan 2025, 23:15

Type Values Removed Values Added
New CVE

Information

Published : 2025-01-15 23:15

Updated : 2026-04-24 19:26


NVD link : CVE-2024-57726

Mitre link : CVE-2024-57726

CVE.ORG link : CVE-2024-57726


JSON object : View

Products Affected

simple-help

  • simplehelp
CWE
NVD-CWE-noinfo CWE-862

Missing Authorization