SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
References
Configurations
History
24 Apr 2026, 19:26
| Type | Values Removed | Values Added |
|---|---|---|
| References | () https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726 - US Government Resource | |
| References | () https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/ - Technical Description | |
| References | () https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce - Third Party Advisory |
24 Apr 2026, 18:16
| Type | Values Removed | Values Added |
|---|---|---|
| References |
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31 Jan 2025, 21:15
| Type | Values Removed | Values Added |
|---|---|---|
| CWE | CWE-862 |
22 Jan 2025, 16:25
| Type | Values Removed | Values Added |
|---|---|---|
| CVSS |
v2 : v3 : |
v2 : unknown
v3 : 9.9 |
16 Jan 2025, 21:22
| Type | Values Removed | Values Added |
|---|---|---|
| References | () https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier - Release Notes | |
| References | () https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ - Third Party Advisory | |
| Summary |
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|
| CWE | NVD-CWE-noinfo | |
| CPE | cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:* | |
| CVSS |
v2 : v3 : |
v2 : unknown
v3 : 8.8 |
| First Time |
Simple-help
Simple-help simplehelp |
15 Jan 2025, 23:15
| Type | Values Removed | Values Added |
|---|---|---|
| New CVE |
Information
Published : 2025-01-15 23:15
Updated : 2026-04-24 19:26
NVD link : CVE-2024-57726
Mitre link : CVE-2024-57726
CVE.ORG link : CVE-2024-57726
JSON object : View
Products Affected
simple-help
- simplehelp
CWE
