FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
CVSS
No CVSS.
References
| Link | Resource |
|---|---|
| https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11 | Patch |
| https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 | Product Release Notes |
| https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9 | Mitigation Vendor Advisory Exploit |
Configurations
History
23 Mar 2026, 19:30
| Type | Values Removed | Values Added |
|---|---|---|
| First Time |
Freescout
Freescout freescout |
|
| CPE | cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* | |
| References | () https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11 - Patch | |
| References | () https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 - Product, Release Notes | |
| References | () https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9 - Mitigation, Vendor Advisory, Exploit | |
| Summary |
|
19 Mar 2026, 22:16
| Type | Values Removed | Values Added |
|---|---|---|
| New CVE |
Information
Published : 2026-03-19 22:16
Updated : 2026-03-23 19:30
NVD link : CVE-2026-32752
Mitre link : CVE-2026-32752
CVE.ORG link : CVE-2026-32752
JSON object : View
Products Affected
freescout
- freescout
CWE
CWE-284
Improper Access Control
