Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.
References
Configurations
Configuration 1 (hide)
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History
27 Jan 2026, 20:27
| Type | Values Removed | Values Added |
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| References | () https://github.com/osTicket/osTicket/commit/c59b067 - Patch | |
| References | () https://github.com/osTicket/osTicket/releases/tag/v1.17.7 - Release Notes | |
| References | () https://github.com/osTicket/osTicket/releases/tag/v1.18.3 - Release Notes | |
| References | () https://horizon3.ai/attack-research/attack-blogs/ticket-to-shell-exploiting-php-filters-and-cnext-in-osticket-cve-2026-22200/ - Exploit | |
| References | () https://www.vulncheck.com/advisories/osticket-pdf-export-arbitrary-file-read - Third Party Advisory | |
| CPE | cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* | |
| First Time |
Enhancesoft osticket
Enhancesoft |
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| CVSS |
v2 : v3 : |
v2 : unknown
v3 : 7.5 |
22 Jan 2026, 17:16
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| References |
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20 Jan 2026, 16:16
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| References |
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| Summary | (en) Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. |
15 Jan 2026, 21:16
| Type | Values Removed | Values Added |
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| Summary | (en) Enhancesoft osTicket versions 1.18.3 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. | |
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12 Jan 2026, 19:16
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| New CVE |
Information
Published : 2026-01-12 19:16
Updated : 2026-01-27 20:27
NVD link : CVE-2026-22200
Mitre link : CVE-2026-22200
CVE.ORG link : CVE-2026-22200
JSON object : View
Products Affected
enhancesoft
- osticket
CWE
CWE-74
Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')
